
8 Email Etiquette Tips - How to Write Better Emails at Work
Learning the unspoken rules for writing professional emails can improve how competent you appear in the eyes of colleagues. 00:00 Why bother with email etiquette? 01:19 Include CTA in subject line 02:13 One email thread per topic 02:48 Manage recipients 03:27 Start with the main point 04:30 Summarize in your reply 05:10 Hyperlink whenever possible 05:38 Change default setting to "Reply" (not "Reply all") 06:06 Change undo send options In this HBR collaboration with YouTube creator Jeff Su ( / jeffsu , you'll learn how to better organize your communications and avoid a lot of rookie mistakes that can lead to embarrassment or worse. Follow us: https://hbr.org/ / harvard-business-review / hbr / harvardbiz / harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #Email #Etiquette