Chip Bell Keynote Speaker

One of the world's leading experts on customer loyalty, renowned keynote speaker Chip R. Bell is the author of several award-winning, best-selling books and is a consultant to Fortune 100 companies. He has appeared on CNBC, Fox Business, ABC, CNN and Bloomberg and his work has been featured in Fortune, Business Week, Fast Company and Inc. Magazine. This short video shows excerpts from three keynotes either on "Innovative Service" or "Wired and Dangerous: How Customers Have Changed."