Deadline to migrate your pi || you are at risk of losing your pi || wait for the kyc results in pi

Deadline to migrate your pi || you are at risk of losing your pi I've Submitted my Kyc Application, and been waiting for 10 day , is this normal? "I have been waiting for more than 10 days, and so far my request has been approved . It is still under review, waiting for KYC results. This is what the message says." Is that normal? And what is the solution to this problem?