How to troubleshoot wireless mouse issues in Windows | HP Accessories | HP Support

If you are having issues with your wireless mouse not functioning properly, watch this video to learn a few ways in which you can potentially fix your mouse or wireless connection. This includes troubleshooting mice with USB receiver connections as well as mice with Bluetooth connections. Chapters: 00:00 Introduction 00:10 Check USB connection 01:10 Reset USB connection 01:44 Check Bluetooth connection 02:10 Update the hardware drivers 03:00 Reinstall Bluetooth device 03:35 Test hardware with HP PC Hardware Diagnostics For other helpful videos go to    / hpsupport  . More support options for your HP device are available at https://hp.com/support. For step-by-step guidance, connect with our Virtual Agent: https://virtualagent.hpcloud.hp.com/?... Continue the Conversation: SUPPORT FORUM: https://hp.care/SupportForums FACEBOOK: https://hp.care/FacebookSupport TWITTER: https://hp.care/TwitterSupport INSTAGRAM:   / hp   LINKEDIN:   / hp   #HPSupport #HPaccessories #Troubleshootwirelessmouseissues #WindowsTips #HP SUBSCRIBE:    / hpsupport   SHOP NOW: https://www.hp.com/online-store HP PARTS STORE: https://parts.hp.com About HP: HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. This video was produced by HP. How to troubleshoot wireless mouse issues in Windows | HP Accessories | HP Support    • How to troubleshoot wireless mouse is...