U.S. Bank, Kaiser Permanente, SG Americas & Macy's on AI & Customer Experience
Sammy Assefa, Head of Artificial Intelligence and Machine Learning Innovation, U.S. Bank, Bridget Karlin, Senior Vice President, Information Technology Operations, Kaiser Permanente, Simon Letort, Chief Digital Officer & Head of Innovation, SG Americas, Xingchu Liu, SVP, Enterprise Data Analytics and Tech, Macy's discuss leveraging AI to enhance the customer experience with Bloomberg's Mandeep Singh at Bloomberg's Intelligent Automation: Creating the Workforce of The Future event.