EXL RECRUITMENT PROCESS | WFH @ Noida Location | Customer Service | #bpojobs #sudhakarsharmajobs

JOB POSTING May 2022 Position : Associate Consultant- Order Intake / Order Entry Department : Customer Service Location : WFH/Noida, UP, India Shift : 1800 – 0230 Hrs (Open for night shift) Reports To : Manager Primary Function: The Order Entry customer service personnel handle customer orders to help meet or exceed customer needs in placing orders or resolving concerns. Responsibilities Include • Enter custom and stock orders and assist customers with information on all Client’s products and brands. • Ensures timely response to customers regarding claims, problems, order information or other information relating to order entry. • Exhibits and understands the quality goals of Client. • Exhibits a willingness to reach target goals for performance and production purposes. • Exhibits professional and courteous demeanor, technical accuracy and conformance to company policies and practices. • Recommends corrective services to adjust customer concerns. • Has knowledge of pricing structures and programs. • Knows their customers and understands their method of doing business. • Works within the team as a resource and to ensure workflow procedures are carried out expeditiously. Suggests improvements to systems and procedures. • Other work as assigned by management. Requirements • Graduation Minimum; B.E/B.Tech degree preferred. • Entry-level position; 1-4 years Customer Service experience, MIS preferred. • Pool industry experience preferred; previous experience in manufacturing, distribution, design, and/or customer service would be a plus. • Excellent computer skills…Outlook, Microsoft Office Suite…Word and Excel. • Excellent eye for details and interpersonal skills. • Excellent geometry and ability to do quick math calculations • Multi-Tasking and Organizational Skills. • Displays a professional appearance. • Ability to work overtime as required For Apply click on this Link : https://in.linkedin.com/jobs/view/sen...