How Innovate UK used Salesforce CRM to improve service delivery & efficiency

Projects can fail and unfortunate decisions taken due to departments not sharing data. Removing data-silos and allowing departments to share citizen interaction information is key to improve communication & service delivery. In this video, you can learn how Innovate UK migrated to the Salesforce CRM platform to significantly improve its service delivery and operational efficiency. You can read about the full project here https://methodsdigital.co.uk/project/...