PPB chapter 19 | Module A Part 1 INTEGRATED OMBUDSMAN SCHEME 2021 #38

🚀 Get ready for the IIBF PPB (Principles & Practices of Banking) Exam with this detailed session on Chapter 19, Module A, Part 1 – Consumer Protection Act. This video covers essential concepts, key provisions, and important previous year questions to help you ace your exam with confidence. Key Highlights: ⏱️ 00:00 – 🧾 Introduction to Consumer Protection Act 2019 ⏱️ 01:19 – 📌 Four Core Principles of Grievance Redressal ⏱️ 02:29 – 🏢 Operational Setup of Complaint Handling ⏱️ 03:33 – 🤝 Importance of Customer Trust & Satisfaction ⏱️ 05:18 – 📬 Multiple Channels for Complaints ⏱️ 07:00 – 🧠 Customer Awareness & Support Tools ⏱️ 08:39 – 📒 Complaint Register & Controlling Offices ⏱️ 09:48 – 🔁 Escalation Hierarchy & Timeline ⏱️ 13:03 – 💻 Online Dispute Resolution (ODR) ⏱️ 16:20 – ⚠️ Unauthorised Electronic Transaction Complaints ⏱️ 19:22 – 💳 Credit Facility Related Complaints ⏱️ 21:48 – 🛠️ Strengthening Grievance Redressal Mechanism ⏱️ End – ✅ Conclusion & Key Takeaways 🔔 Stay Ahead in Your JAIIB Preparation! Subscribe and press the bell icon 🔔 for regular updates on JAIIB live classes, mock tests, and detailed notes. Our sessions are designed to ensure your success in the exam. 📢 Follow Us for More Resources: Visit our website/app for chapter-wise notes, practice questions, and mock tests to enhance your preparation. 💡 Key Tips for Exam Success: Focus on conceptual clarity. Practice as many questions as possible. Revise frequently and make use of our mock tests. Best of luck for your JAIIB exam! 🙌 #JAIIB #PPBUNIT16 #PPBFinancialInclusion #JAIIBLiveClass #BankingExams #JAIIB2025 👉Our website link: https://jaiib.learningsessions.in 📌Missed previous PPB Sessions: 👉PPB Unit 1 Part 1 Module A Class 1: https://youtube.com/live/E5-EKBU94qI 👉PPB Unit 1 Part 2 Module A Class 2: https://youtube.com/live/2t5MtIcTwJM 👉PPB Unit 3 Module A Class 3: https://youtube.com/live/-8sFGOcvffA 👉PPB Unit 2 Part 1 Module A Class 4: https://youtube.com/live/91NbOgAp_dw 👉PPB Unit 2 Part 2 Module A Class 5: https://youtube.com/live/MYgfEZNaB7U 👉PPB Unit 4 Part 1Module A Class 6:    • Jaiib PPB module A Chapter 4 Part 2 B...   👉PPB Unit 4 Part 2 Module A Class 7:    • PPB JAIIB Module A Chapter 4 Part 3 B...   👉PPB Unit 5 Part 1 Module A Class 8:https://youtube.com/live/k_f9OwmChwk 👉PPB Unit 5 Part 2Module A Class 9:https://youtube.com/live/wQogWBMUDHQ 👉PPB Unit 5 Part 3Module A Class 10:https://youtube.com/live/TNXlfJtz_Tc 👉PPB Unit 5 Part 4 Module A Class 11: https://youtube.com/live/j3XZYn_JOLI 👉PPB Unit 5 Part 5 Module A Class 12: https://youtube.com/live/T4Aq1qYVgP4 👉PPB Unit 6 Module A Class 13: https://youtube.com/live/7f2owSrgjj4 👉PPB Unit 7 Part 1 Module A Class 14: https://youtube.com/live/fa5li1L_ktY 👉PPB Unit 7 Part 2 Module A Class 15: https://youtube.com/live/pgfg2cXTN28 👉PPB Unit 8 Module A PART 1 Class 16: https://youtube.com/live/oXzINKOxcBw 👉PPB Unit 8 Module A PART 2 Class 17:https://youtube.com/live/zVE4hpLL8ZQ 👉PPB Unit 8 Module A PART 3 Class 18: https://youtube.com/live/eC4Y32KZUAA 👉PPB Unit 9 Module A PART 1 Class 19: https://youtube.com/live/E91en893pys 👉PPB Unit 9 Module A PART 2 Class 20: https://youtube.com/live/5pLDYVSF2vc 👉PPB Unit 9 Module A PART 3 Class 21: https://youtube.com/live/IZh2F7vHDMg 👉PPB Unit 10 Module A PART 1 Class 22:    • JAIIB Foreign Currency Accounts for R...   👉PPB Unit 10 Module A PART 2 Class 23: https://youtube.com/live/2OfmXUtXSt8 👉PPB Unit 10 Module A PART 3 Class 24: https://youtube.com/live/45viWDqsuvw 👉PPB Unit 12 Module A PART 1 Class 25: https://youtube.com/live/4OSveJ0eRvg 👉PPB Unit 12 Module A PART 2 Class 26: https://youtube.com/live/hSyHgWnRTBc 👉PPB Unit 12 Module A PART 3 Class 27:    • Payment and Collection of Cheques | M...   👉PPB Unit 13 Module A Class 28: https://youtube.com/live/ZLaXLEaW6UA 👉PPB Unit 14 Module A PART 1 Class 29: https://youtube.com/live/hZJAoyObH3o 👉PPB Unit 15 Module A PART 1 Class 30: https://youtube.com/live/PlnkVMg33T4 👉PPB Unit 15 Module A PART 2 Class 31: https://youtube.com/live/dIWE_HJW1O0 👉PPB Unit 16 Module A PART 1 Class 32: https://youtube.com/live/6YOiANrw724 👉PPB Unit 16 Module A PART 2 Class 33: https://youtube.com/live/Dy5pKt3Jjes 👉PPB Unit 17 Module A Part 1 Class 34: https://youtube.com/live/kbZXHfqb3hw 👉PPB Unit 17 Module A Part 2 Class 35: https://youtube.com/live/9nKEp0T18iE ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ 👉JAIIB PPB Important Topic:    • 📚 JAIIB PPB IMPORTANT TOPICS 🏦   👉 CHECK OUT NEW JAIIB PPB 2025 Syllabus Priority:    • PPB syllabus priority for 2025 | JAII...   🎯 JAIIB FREE PDF LINK: https://jaiib.learningsessions.in/pdfs 👉 CHECK OUT OUR COURSES: ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ 🎯 Jaiib Maha Combo (All 4 Papers HINDI): https://iibf.info/lspro/bilingual-iei... 🎯 JAIIB MAHA PACK ENG- https://iibf.info/lspro/eng-ieifs-ppb... 🎯 PPB ENG: https://iibf.info/lspro/eng-ppb-video... 🎯 PPB Bilingual : https://iibf.info/lspro/bilingual-ppb...